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Give by mobile Terms and Conditions

Give by mobile

​​​​​​​Terms and Conditions

You’re in control!

This is a monthly subscription service where you receive a free text message the day before your gift is due. If you are happy to give, you don't need to do anything and your £3 donation will come off that particular month's phone bill.

Using SKIP

If you would prefer not to give, reply SKIP within 24 hours of receiving the text and we will not proceed with your donation for that month. You'll receive a message confirming that your payment will not be taken.

If your phone is out of range or switched off when we send the first text, you don't need to worry. We will only take your gift 24 hours after we know that your phone has received our message.

See your gifts in action

We want you to see the difference your gifts are making so we will send you links to images and other content that you can view on an internet-enabled phone – or on your computer. We won't charge you for this content but, as with any mobile browsing, viewing it could mean you incur charges from your network provider.

Some important details

Action will receive 100 per cent of each donation. By using this service, you agree that we may call you on your mobile with news about how your support is helping to fund research in the future. We may also occasionally send you information about our work. But if you'd rather not hear from us, please contact our Supporter Care team on 01403 210406 or email

Ending your support

We hope that you won't cancel your gift and that you will use the SKIP system if you decide not to give in a particular month. However, if you want to end your gifts permanently, you can text STOP to 70020 to unsubscribe or call 0203 282 7864.

In the event that any of our text messages cannot be delivered to you, your mobile network will try to redeliver the message for the next 14 days. If still unsuccessful we will stop trying for that month and try again next month as normal.