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Refund policy

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All payments made via the Action Medical Research website are treated as charitable gifts and are not refundable.

However, if you have made a payment in error, or in the event of a duplication or payment error, please call our Supporter Care team on 01403 210406 (Monday to Friday, 9am to 5pm) and we will be happy to look into this. We will need to ask you a few questions to determine what has happened. All refunds will be credited to the payment card used to make the order.

If you have any questions please email us:

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